1. Check if Windows detects your camera
Open Settings > Bluetooth & devices > Cameras. If your camera appears in the list, Windows has detected it. Click on it to see a preview image.
If your camera is not listed, try unplugging and reconnecting it (for USB cameras), or check Device Manager for driver issues.
2. Allow camera access in Privacy settings
Go to Settings > Privacy & security > Camera. Make sure "Camera access" is turned on. Below that toggle, you'll see a list of apps — ensure the apps you need (Teams, Zoom, Chrome) have camera access enabled.
This is the most common reason cameras "don't work" — the privacy setting blocks access.
3. Update your camera driver
Open Device Manager (right-click Start > Device Manager). Expand "Cameras" or "Imaging devices". Right-click your camera and select "Update driver" > "Search automatically".
If Windows finds a new driver, install it and restart your computer.
4. Test your camera
The quickest way to test is to open check-camera.com in your browser. You'll see your camera feed in seconds — no installation needed. You can also check resolution, frame rate, and record a test video.
Alternatively, open the built-in Camera app in Windows 11 to verify the picture.
5. Troubleshooting tips
If your camera still doesn't work:
• Close all other apps that might be using the camera (Zoom, Teams, Skype)
• Try a different USB port (for external cameras)
• Check if your laptop has a physical camera shutter or privacy switch
• Run the Windows camera troubleshooter: Settings > System > Troubleshoot > Other troubleshooters > Camera